Cancellation Policy
- Cancellations up to 48 hours prior to a booked reservation date will receive a full refund, less a $10 service fee per passenger.
- Cancellations of the reservation within 48 hours of a booked reservation date receive no refund.
In the event of operator cancellation due to weather or other unforeseen circumstances, customers will receive a full refund or credit.
Change-of-Reservation Date Policy
A passenger may change the reservation date one or two times without incurring any additional charges. However, at the third and subsequent changes, a $10 fee will be assessed per reservation date change for all the passengers included on the reservation.
